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Below is a summary of BFM’s online privacy policy. BikeFix Mobile (BFM) is committed to user privacy on our web site. BFM encourages you to read this privacy policy and those of all web sites you visit.

Our Privacy Policy applies to the personal information we collect, store, maintain and use about you as our customers, visitors to our website, social media and other digital services, job applicants and members of the public.

Personal Information

Your personal information is used in the following ways:

Email Correspondence. Used to raise and respond to issues and inquiries of all types. Also used to distribute information about BFM, our products, and services.

When entering our online competition you are agreeing to sign up to receive a BFM e-newsletter, by ticking the “I have read & accept the terms & conditions” checkbox you are agreeing that your personal information is collected by BFM for the purposes of selling you our products and services and is not disclosed to anyone outside the company with out prior consent.

To unsubscribe from our mailing list you are free at anytime to click the “unsubscribe link” which will appear on all email correspondence.

We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Your Consent: By using our website, you consent to the collection and use of this information by Bike Fix Mobile.

Information Collection and Use

This statement applies solely to information collected on this website. For each visitor to our website, our web server automatically recognizes only the visitor’s domain name: not the e-mail address. The information we collect is:

Used to improve the content of our Web page Used to notify visitors about updates to our Web site Used by us to contact consumers for marketing purposes Never shared with other organizations for commercial purposes This site collects cookies. In order to use this website, visitors and/or members are not required to complete our registration form. Information is only gathered to contact the user about services on our site for which s/he has expressed interest. It is optional for the user to provide demographic information (income level, gender, etc.), and unique identifiers (username, password, etc.). Giving additional information helps provide a more personalized experience on our site, but is not required.)

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors of this feature through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. We publish a newsletter and we never sell or share our subscribers’ email addresses. We operate online surveys, and we never sell or share our subscribers’ email addresses

Notification of Changes

If we decide to change our privacy policy, we will post those changes to:

  • This privacy statement
  • Our homepage

Conflict Resolution

We are committed to resolving disputes within 24-48 hours. If problems arise, users may contact us by

  • Email
  • Telephone

Security Measures

We protect the personal information you share with us.

1) Data Retention. BFM will not retain your personal information longer than is necessary for the purposes for which it was collected

2) Linked Web Sites. We provide links to third party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third party sites.

3) Advertising. We may display advertisements from third parties. Third party ad-serving companies control which ads are shown. These ad-serving companies may use cookies to collect non-personally identifiable information from you. Advertisers use this information to target the ads and measure their impact

Website Administration


PO Box 23154

Docklands VIC 8012

Phone: +61 3 9600 2050

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