The Eureka DX50 model is made with the use of Full EPS system (Expanded Polipropilene System) which allows the forming of the frame on a
rigid support and the correct placing of the various carbon laminations, avoiding the formation of air bubbles and sandwich. It doesn’t require
additional “protection” and therefore it can produce products that are lighter without affecting the weights limits allowed on the frame itself.
The frame set turns out to be much more safe avoiding minimising the risk of breakage due to impact too.
- Includes seat post
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Guerciotti offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.